EmotionalDUAL-USE

Flattery/Ingratiation

What it is

Using excessive praise or compliments to lower someone's defenses and gain favor.

How it works

People like those who make them feel good about themselves and tend to comply more with people they like. Strategic flattery creates a positive emotional state that reduces critical scrutiny and builds a sense of rapport and obligation.

Real-world examples

  • •A salesperson saying "You clearly have excellent taste" before showing the premium option.
  • •A colleague lavishing praise on a manager before requesting a large favor.
  • •Social media influencers telling their audience "You're the best community" before promoting a product.

Ethical guidelines

Where the line is

Sincere, specific appreciation is a normal part of relationships. It becomes manipulation when praise is instrumental — deployed to lower someone's guard before a request, or calibrated to their insecurities rather than to anything true.

  • ●Compliments should be genuine and specific, not strategic tools.
  • ●Do not use flattery as a prelude to exploitation.
  • ●Distinguish between authentic appreciation and manipulative praise.

How to defend against it

  • ►Be pleased by compliments but do not let them cloud your judgment on subsequent requests.
  • ►Notice when flattery immediately precedes an ask.
  • ►Evaluate requests independently of how the requester makes you feel.

From the Defense Playbook

Every playbook entry states how strong its evidence is and when not to use it. Browse the full playbook.

References

  1. Jones, E. E. (1964). Ingratiation: A Social Psychological Analysis. Appleton-Century-Crofts
    The founding analysis of ingratiation as a strategic class of behaviours — other-enhancement (flattery), opinion conformity and self-presentation — used to increase one's attractiveness to a target, with the target's suspicion rising when the flatterer has something to gain.
  2. Gordon, R. A. (1996). Impact of ingratiation on judgments and evaluations: A meta-analytic investigation. Journal of Personality and Social Psychology, 71(1), 54–70
    The entry's claim that flattery gains favour: across 69 studies ingratiation reliably improved the target's liking and evaluations of the ingratiator, more so when the ingratiator's ulterior motive was not transparent.
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