Anchoring
What it is
Setting a reference point that influences subsequent judgments and decisions.
How it works
Real-world examples
- •A car dealership lists the MSRP before showing the "discounted" price.
- •A salary negotiation where the candidate names a high figure first.
- •Showing the original price crossed out next to a sale price on an e-commerce site.
Historical case studies
Ethical guidelines
Anchoring is legitimate persuasion when the anchor is grounded in genuine value the audience can evaluate. It crosses into manipulation when the anchor is fabricated, hidden, or set with the intent to disable comparison — e.g. a fake original price, a "starting bid" the seller knows is disconnected from the item's value, or a first-offer number designed to be too extreme to argue against rather than to describe a real position.
- ●Use realistic anchors grounded in genuine value.
- ●Do not set an anchor you know to be deceptive or misleading.
- ●Disclose relevant context so the audience can calibrate fairly.
How to defend against it
- ►Always research independent benchmarks before entering a negotiation.
- ►Consciously ignore the first number and form your own assessment.
- ►Counter-anchor with your own well-researched figure.
References
- Tversky, A., & Kahneman, D. (1974). Judgment under Uncertainty: Heuristics and Biases. Science, 185(4157), 1124–1131 · linkOriginal wheel-of-fortune anchoring experiment; UN-percentage estimation task described in Historical case studies.
- Chapman, G. B., & Johnson, E. J. (2002). Incorporating the Irrelevant: Anchors in Judgments of Belief and Value. In Gilovich, Griffin, & Kahneman (Eds.), Heuristics and Biases: The Psychology of Intuitive Judgment (pp. 120–138) · linkComprehensive review of anchoring effects across domains including negotiation and pricing.
- Galinsky, A. D., & Mussweiler, T. (2001). First offers as anchors: The role of perspective-taking and negotiator focus. Journal of Personality and Social Psychology, 81(4), 657–669 · linkFirst-offer anchoring effects in negotiation — evidence for the "whoever names the first number" pattern.
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